Poor Quality of PDF

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    madie.werner
    Asked on July 09, 2015 at 04:42 AM

    I've created a PDF for a survey and it doesn't download anything like it previews on the link. The font is different, the quality is poor and the alignment isn't right. Anyone able to help please?

     

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    Boris
    Answered on July 09, 2015 at 06:30 AM

    I'm afraid that our Create PDF Form feature does not yet create a perfect copy of the online form, but we are constantly working on improving it. You can read here about the differences between the fillable PDF versions and the online versions of your forms:

     

    Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    If it is feasible for you, we would recommend that you please use our online forms for best experience, as that is where all the design elements and conditions and widgets may work to its fullest, until such time that our developers make the Create PDF Form option create a better presentation of your online form.

    I hope this helps. Please let us know if you need further assistance, we will be happy to help as much as we can.