What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Poor Quality of PDF

    Asked by madie.werner on July 09, 2015 at 04:42 AM

    I've created a PDF for a survey and it doesn't download anything like it previews on the link. The font is different, the quality is poor and the alignment isn't right. Anyone able to help please?

     

    Page URL:
    http://form.myjotform.com/form/51891538288570

    Screenshot
    creating survey alignment font different
  • Profile Image
    JotForm Support

    Answered by Boris on July 09, 2015 at 06:30 AM

    I'm afraid that our Create PDF Form feature does not yet create a perfect copy of the online form, but we are constantly working on improving it. You can read here about the differences between the fillable PDF versions and the online versions of your forms:

     

    Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    If it is feasible for you, we would recommend that you please use our online forms for best experience, as that is where all the design elements and conditions and widgets may work to its fullest, until such time that our developers make the Create PDF Form option create a better presentation of your online form.

    I hope this helps. Please let us know if you need further assistance, we will be happy to help as much as we can.