What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where is 'My Account' button to change email recipient address please?

    Asked by mark  on July 09, 2015 at 05:25 AM
    recipient my account email recipient address notification
  • Profile Image
    JotForm Support

    Answered by Jan on July 09, 2015 at 06:52 AM

    Are you trying to change the default email address on your account? If yes, then you can either go to this page (http://www.jotform.com/myaccount/) or you can follow the steps below.

    The user icon is located at the top right of the screen. Click it and then click the "Account" link so that it will go to the My Account page.

    In the My Account page under Profile, you will see the "edit" link in order to change the email address.

    Hope this helps. Thank you.

  • Profile Image
    JotForm Support

    Answered by Jan on July 09, 2015 at 06:54 AM

    If you are trying to change the recipient email address for the notification then please refer to this guide:

    1. Click the "Emails" button and then select the "Notification".

    2. At the bottom, click the "Reply-To and Recipient Settings" button.

    3. Change the recipient email address.

    Hope this helps. Thank you.