What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I hitting an upload/space limit?

    Asked by Jason B Standing  on July 09, 2015 at 06:54 AM

    Hi there,

     

    I've got a form set up with the Box storage integration, however I've just had a warning about hitting a 100mb storage limit with jotform.

     

    The uploads are going across to my Box account - why am I getting this error from you?

     

    Thanks & keep up the excellent work,

     

    Jason

    Page URL:
    https://secure.jotformeu.com/guest_51876783353063/dramboree2015

    space limit form set JotForm uploads thanks
  • Profile Image

    Answered by Sammy on July 09, 2015 at 07:02 AM

    Hello Jason,

    Every upload is saved to jotform servers by default and a copy is synced to third party integrations.

    You can increase this space by upgrading you account to one of the paid packages you can also delete old submissions from your account to recover some of the space.

     

  • Profile Image

    Answered by Jason B Standing  on July 09, 2015 at 07:23 AM

    Righto.  I guess I misunderstood what was going on.

    We're wanting this as a one-shot photo collection page - is it possible to pay for a 1 month subscription just for the duration of the collection period?

    Thanks,

    Jason

  • Profile Image

    Answered by Sammy on July 09, 2015 at 07:25 AM

    Yes, it possible to pay for a one off month's subscription.

    Kindly check out pricing page for the available options

    http://support.jotform.com/pricing

     

     

  • Profile Image

    Answered by Jason B Standing  on July 09, 2015 at 07:27 AM

    It seems I created my form without having created a JotForm account or logging in - how would I associate this form with an account, so it knew my upload limit was > 100mb?

  • Profile Image

    Answered by Sammy on July 09, 2015 at 08:31 AM

    You can provide us with the form link and the account name you want the form moved to, we will then initiate the process form out end.