What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the limit for online payments with the Premium Service?

    Asked by SusanLindsay on July 09, 2015 at 10:01 AM
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    JotForm Support

    Answered by david on July 09, 2015 at 12:27 PM

    Hi,

    The limit for payment for Premium subscriptions is 1000 per month.  There is no distinction between submission for subscribers.  The stated number of total submissions for Premium and higher are the number you can receive regardless of the type.  So for Premium you can receive any combination of payment, SSL or regular submissions totaling 1000.

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    Answered by SusanLindsay on July 09, 2015 at 12:49 PM

    That is good to know.  Just one more question.  We are a non profit that does a fundraiser and would only need the Premium service for one month possibly two.  Is the a minimum number of months you have to pay for when purchasing the premium service.

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    JotForm Support

    Answered by david on July 09, 2015 at 01:52 PM

    There is no duration limit for subscriptions other than the month or year your purchase.  We have many users that need increased submission limit for things like vacation rentals that only receive a large amount of submissions a few times a year.  They upgrade when they need more, then they downgrade back to Free until the next busy season.  Upgrade when you need it, downgrade when you don't.