can i suspend my billing until i need to use again and keep my forms?

  • janys315
    Asked on July 9, 2015 at 11:46 AM
  • David JotForm Support
    Replied on July 9, 2015 at 1:46 PM

    Hi,

    You can cancel monthly subscriptions at any time with no affect on your forms or data.  As long as you are below the limits for a Free account, which you are currently well under, you can downgrade back to a Free account until you need the upgrade limits once again.  There is not penalty for doing so.

  • janys315
    Replied on July 9, 2015 at 2:06 PM

    thanks. the limit is 10 per month for free? would I be notified if I went over?

  • David JotForm Support
    Replied on July 9, 2015 at 2:42 PM

    The limit for payment submission is 10 per month for Free accounts.  You will be notified when you are close to that limit and will have a day or two to upgrade prior to your forms being disabled.  Even if your form do end up getting disabled for being over limit, upgrading will immediately restore them.