How to update account email address and change credit card?

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    hannahk17
    Asked on July 09, 2015 at 12:04 PM
    How can I update main account email to mine and start paying monthly again (need to change credit card as well)?
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    Charlie
    Answered on July 09, 2015 at 01:51 PM

    Hi,

    If you would like to change or update your email address used in your JotForm account, you can do that by first logging in, navigate to Account->Profile->Email

     

    You can change or update your email there.

    For the payment method, I see that you are currently on "Free" plan, you can proceed on upgrading your plan by following this guide: http://www.jotform.com/help/331-How-to-upgrade-my-account. From there, you'll have an option to choose a payment method, just select credit card and add the details of the new credit card there.

    Do let us know if you need more information on this.

    Thanks.