Password Help

  • Profile Image
    Peter Bauer 
    Asked on July 09, 2015 at 03:53 PM

    Dear friends,

     

    Please forgive me, but the use of this forum is prohibitively difficult.  I need to either change my password or change the email of my account as soon as possible.  I migrated over a dozen forms from Adobe Forms to JotForm with the hope that I would be able to easily access them again.  However, I do not recall the username/password I initially used and until I can get more direct assistance with this problem our forms are essentially useless.  I can no longer access the original forum thread, either, as I am asked for a username and password which I DO NOT REMEMBER!!!  I am looking forward to using this service but I really need your help to access my forms as soon as possible.  PLEASE HELP!!!

  • Profile Image
    Welvin
    Answered on July 09, 2015 at 05:01 PM

    Hi Peter,

    Your username is "pbauer". The email address is the same to the one you used for posting this thread. You can reset it by clicking Login button then "Forgot Password" link:

    Enter your email address and click "Send Reset Instructions" button.

    You should receive the email to your email inbox. Otherwise, check your spam folder.

    Thanks