What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you are talking about upload storage space then your understanding is correct. Please eb noted that deleting a submission record will also delete the attached file as well. It will free up the upload storage space.
Unlike storage space, submission limit is only reset on the first day of every month. Deleting submission record will not reset your submission counter.
Hope this answers your query.
Do get back to us if you have any questions.