What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Use new account? Or use old account?

    Asked by DJ  on July 09, 2015 at 06:32 PM



    I have a jotform linked to Stripe that I have on one of my project and it has not progressed to over 10 paying customers a month.


    I'm about to start another project also requiring collecting payment via Stripe and would be using jotform again.


    My question is:

    Should I make a new account, or, use the same account and make a 2nd form?




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    JotForm Support

    Answered by Charlie on July 10, 2015 at 03:04 AM


    I'm checking the email address you used to post this question. And I see that you are on guest accounts, to better use our product I would advise signing up or have a registered account to us.

    Just open www.jotform.com and click the "Sign Up" button. Make sure to use the same email address so that your forms will automatically be moved from the guest account to the registered one.


    You can check our pricing plan here to know more what are the limits that each account type has: http://www.jotform.com/pricing. We have a "Free" plan that you can use, if you need more submissions per month, you might need to upgrade to a higher plan.

    You can create unlimited number of forms in your account so no need to create a new one.

    Do let us know if you need more information on this.