I can't access my account

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    Asked on July 10, 2015 at 04:23 AM


    I am trying to access my Jotform account but i cant seem to resent my password as it directs me to the sign up page.

    the email i have used on the account is tom@redrok.co.uk



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    Answered on July 10, 2015 at 09:49 AM

    Hi Tom,

    Your email address tom@redrok.co.uk is currently tied to two guest account which means you haven created an account yet.

    Kindly visit the sign up page http://www.jotform.com/signup

    Once your done let us know so we can move the forms in guest account to your active account.

  • Profile Image
    Answered on July 10, 2015 at 10:22 AM

    I'm having the same issue. I use this form and access it on a daily basis, why am I not able to access it now. Please help me with this issue.

    User Account Name:


    Page URL:


  • Profile Image
    Answered on July 10, 2015 at 12:33 PM

    The account vmghr is in good status, please clear your browser's cache in order to start a fresh session.