Conditions being applied to non condition field

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    ipbr21054
    Asked on July 10, 2015 at 06:17 AM

    Here is the form 51895460546363

    Please look at the conditions set up.

    Please look at the emails i have used for testing.

    You will see the following

    If selecting LAPTOP the form received shows ENTER WHICH SOCIAL MEDIA

    If selecting LAPTOP the form received shows MAKE & MODEL

     

    These conditions should not be working for these options ?

     

     

     

  • Profile Image
    Sammy
    Answered on July 10, 2015 at 10:45 AM

    You need to enable the option to hide empty fields in your email notification, this can be accessed under

    Preferences->Advanced Settings

    See sample preview before after applying the condition

     

  • Profile Image
    ipbr21054
    Answered on July 10, 2015 at 11:08 AM

    Many thanks