How can I get unselected items in my emails as well

  • gonecv
    Asked on July 10, 2015 at 7:26 AM

    Hi First of all this is a perfect job you did wonderfull

    i created a form and using very well .The thing is:

    ı am getting only the written things as an answer

    what i need is i have to see the blank options choses that the answerer didnt answered or lefted empty and also answers ofcourse.

    how can ı take it back all the form as i created ?

  • gonecv
    Replied on July 10, 2015 at 8:06 AM

    How can I get unselected items in my emails as well Image 1 Screenshot 40my form

     

    How can I get unselected items in my emails as well Image 2 Screenshot 51 what i get by email

     

    How can I get unselected items in my emails as well Image 3 Screenshot 62 what i want to get by email as an answer/submission

     

     

    Possible?

  • Boris
    Replied on July 10, 2015 at 11:15 AM

    At the moment, our Email Notifications can't send the submission emails looking exactly like the form your users have filled. Options (radio button items, check box items) that are unselected do not show, only the selected ones do.

    If you would like to have your submissions looking exactly like the online form your users have filled, then the only way to achieve this at the moment is for you to print every such submission. Please take a look at our guide on How-to-print-a-form-exactly-as-it-is-when-viewed-but-with-the-user-entered-data for more details on how to set this up.

    I hope this helps. Please let us know if you need further assistance.