What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get unselected items in my emails as well

    Asked by gonecv on July 10, 2015 at 07:26 AM

    Hi First of all this is a perfect job you did wonderfull

    i created a form and using very well .The thing is:

    ı am getting only the written things as an answer

    what i need is i have to see the blank options choses that the answerer didnt answered or lefted empty and also answers ofcourse.

    how can ı take it back all the form as i created ?

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    Answered by gonecv on July 10, 2015 at 08:06 AM

    my form


     what i get by email


     what i want to get by email as an answer/submission




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    Answered by Boris on July 10, 2015 at 11:15 AM

    At the moment, our Email Notifications can't send the submission emails looking exactly like the form your users have filled. Options (radio button items, check box items) that are unselected do not show, only the selected ones do.

    If you would like to have your submissions looking exactly like the online form your users have filled, then the only way to achieve this at the moment is for you to print every such submission. Please take a look at our guide on How-to-print-a-form-exactly-as-it-is-when-viewed-but-with-the-user-entered-data for more details on how to set this up.

    I hope this helps. Please let us know if you need further assistance.