What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am receiving emails with partially filled out forms

    Asked by bbrett on July 10, 2015 at 10:29 AM

    I am having this problem too. The form is also solo, not embedded anywhere:

    http://form.jotformpro.com/form/50673008341953

     

    I'd be grateful if you could advise asap as the form is only a few weeks old and I now dread jryan's fate!

    The difference though (as far as I can gather from the above) is the forms populate our email but not the jotform submission table? Example that came in on 7th July but nowhere to be found in submissions:

    Submission ID 312081215802443833
    Submission Date 07-07-2015 13:26:55

     

    Thanks so much, Becca

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 10, 2015 at 12:51 PM

    I've reported this to our developers, hopefully this will get resolved soon.

  • Profile Image
    JotForm Developer

    Answered by deniz on July 21, 2015 at 08:02 AM

    Hi Becca,

    Could you please forward the submission mail (id 312081215802443833) to deniz@jotform.com?

    Thanks in advance.

     

     

     

  • Profile Image
    JotForm Developer

    Answered by deniz on July 22, 2015 at 07:21 AM

    Hi Becca,

    I thought you have get filled submission email, therefore I asked you to forward it. Thank you.

    I checked your submission and I did see the blank one.  However, when I tested your form, I was unable to complete a submission without having the required fields filled.

    Some browsers may have been allowing submissions without required fields.  Though, I was unable to reproduce this.

     

    Please inform us if if you continue receiving empty submissions.

    Thanks!