- EpiscopalSeniorLifeAsked on July 10, 2015 at 11:34 AM
We are experiences in Internet Explorer where the calender date picker widget 1) Does show show that calender icon, and 2) the arrows to change the month are missing. Please see the attached screenshot.
- JotForm SupportdavidAnswered on July 10, 2015 at 01:22 PM
Try replacing your embed code with the iFrame code:
This usually allow for the embedded form to work the same as it does when not embedded. I would also strongly recommend using FireFox or Chrome, rather than using Internet Explorer. IE is notoriously buggy.
If changing to the iFrame does not resolve the widget issue, let us know and we will be happy to have another look.
- NickAnswered on July 10, 2015 at 01:26 PM
Thank you for your response, and I agree IE is terrible. Unfortunately the client has users that use IE and it's pretty much a non-option to suggest to all of the users to swap to a more reliable browser. I used the iFrame before but it also created a huge white space gap at the bottom. Please advise and thank you again for looking into this issue for us.
- civilianjobsAnswered on July 10, 2015 at 01:28 PMThank you for your response, and I agree IE is terrible. Unfortunately the
client has users that use IE and it's pretty much a non-option to suggest
to all of the users to swap to a more reliable browser. I used the iFrame
before but it also created a huge white space gap at the bottom. Please
advise and thank you again for looking into this issue for us.
*Nicholas Quilliam *
Senior Web Developer
277 Alexander Street #208
Rochester, NY 14607
305 Brookhaven Ave #748
Atlanta, GA 30319
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- EpiscopalSeniorLifeAnswered on July 10, 2015 at 01:45 PM
To update this, it appears to be an issue with the glyphicon not showing up. Please see the following class that is attached to your widget:
Oddly enough, those arrows appear on some of the calendar but not all of them. So it shouldn't be an issue of and HTTP request not being able to find the correct glyphicon. Any ideas?
- JotForm SupportdavidAnswered on July 10, 2015 at 03:14 PM
If the iFrame does work, you can adjust the height of the frame to remove the extra space:
Since I am not sure what is running in your page, I cannot say exactly what might be causing this not to load. It may be something IE specific. If the form itself works, the iFrame may be your best bet for embedding.
- EpiscopalSeniorLifeAnswered on August 12, 2015 at 01:23 PM
Hello, this also does not help the issue, because changing the height to make it look correct in browser, makes it look off in the other browsers.
- JotForm SupportdavidAnswered on August 12, 2015 at 02:33 PM
You can try setting the height to be automatic.
Your form is currently embedded using the full source code. If you do change back to the iFrame code and would like to have us check any formatting in different browsers, let us know and we will be happy to have a look.