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mikedunawayAsked on July 10, 2015 at 4:34 PM
For example- I defined a custom url of "teamworks-351-newhire" and the link appears as
https://secure.jotformpro.com/mikedunaway/teamworks-351-newhire
mikedunaway is my user name. Is it possible to designate something different (such as the company name in my profile)?
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MikeReplied on July 10, 2015 at 6:51 PM
Thank you for contacting us.
Unfortunately, this is not possible unless we change your account name.
If you would like to proceed with the account name change, please let us know. We can do it really quickly for you.
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mikedunawayReplied on July 17, 2015 at 10:10 AM
I believe changing our account name would be useful going forward. Please change from mikedunaway to teamworks
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CharlieReplied on July 17, 2015 at 11:22 AM
As per your request, we've changed your username from mikedunaway to teamworks. Please do take note that custom Form URL that bears your old username will not work anymore, however, direct links will still be accessible.
If you need more information on this, please do let us know.
Thanks.