Why are my forms disabled?

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    Asked on July 12, 2015 at 11:00 AM

    My forms became disabled immediately after my brother created his account. Is this because we share the same WAN IP address? Let me know how I can fix this as soon as possible please.


    Thank you

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    Answered on July 12, 2015 at 11:15 AM

    Your account is autosuspended due to suspected phishing. One of your forms have fields that are asking for username and password. This is a violation of our terms of use.

    Actually, if there is a word ("password") on your forms, it will be automatically suspended by our phishing detector tool. We will only re-activate your account if those fields or those forms gets deleted or removed. Thank you.