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    How to add 20% tax in stripe wizard

    Asked by gyangting on July 12, 2015 at 02:03 PM



    I've created this form: http://form.jotformeu.com/form/51925040546351

    I've added a 20% tax in the stripe wizard, but it does not compute on the live form, it's always 0%.

    I've set address to "Pays" and added 20% to France in the country list.


    Can you help me solve this ?



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    Answered by Shadae on July 12, 2015 at 03:16 PM

    Hi gyangting,

    The Stripe integration allows you to select which items are exempt from being taxed. Upon reviewing your integration, I am seeing that you have checked all items to be exempt.

    As such the tax will not be applied to any of the items in your payment tool.

    Removing the check marks from the items that you would like to have your tax applied to, will resolve the issue that you are currently experiencing.

    I hope this helps, please inform us if you need further assistance.