Having Salesforce display images from jotform

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    Jonah Greenberger 
    Asked on July 12, 2015 at 06:08 PM

    Hello! It looks like images submitted through jotform that are jpeg can be shown on our record pages of Salesforce but not pdf. Is there a jotform solution to convert all PDFs submitted into jpegs or alternatively to only accept jpeg files and not PDF?


    How do most other Salesforce users that integrate with jotform solve this problem? Appreciate your help!

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    Answered on July 12, 2015 at 06:35 PM


    Can you please share to us the URL of the form you are working on.

    We will be able to understand more about your inquiry if we can check it on the form itself.

    I also recommend reviewing our user guide on 1-Mastering-SalesForce-with-JotForm for more understanding of the integration.

    We will wait for your response.



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    Answered on July 12, 2015 at 06:59 PM

    Here it is!




    Let me know what you think

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    Answered on July 12, 2015 at 07:27 PM

    I checked your jotform http://www.jotform.co/form/43594245159866 and I noticed that it was not integrated to Salesforce at this time.

    You can follow this guide first -Flexible-Data-Integration-with-Salesforce to integrate the form to Salesforce.

    As to your inquiry about having images uploaded or display to your Salesforce database, there is no functionality yet in the integration that support this.

    You do can control which type of files are allowed to be uploaded. You can set this in your form Upload field Extensions property. Just set the extension to jpeg only so it will not allow any other file types.


    I can submit a feature request ticket on the capability to upload also to Salesforce using the integration. Please confirm if this was the feature you were looking for.