What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Having Salesforce display images from jotform

    Asked by Jonah Greenberger  on July 12, 2015 at 06:08 PM

    Hello! It looks like images submitted through jotform that are jpeg can be shown on our record pages of Salesforce but not pdf. Is there a jotform solution to convert all PDFs submitted into jpegs or alternatively to only accept jpeg files and not PDF?


    How do most other Salesforce users that integrate with jotform solve this problem? Appreciate your help!

  • Profile Image
    JotForm Support

    Answered by jonathan on July 12, 2015 at 06:35 PM


    Can you please share to us the URL of the form you are working on.

    We will be able to understand more about your inquiry if we can check it on the form itself.

    I also recommend reviewing our user guide on 1-Mastering-SalesForce-with-JotForm for more understanding of the integration.

    We will wait for your response.



  • Profile Image

    Answered by Thinkbright on July 12, 2015 at 06:59 PM

    Here it is!




    Let me know what you think

  • Profile Image
    JotForm Support

    Answered by jonathan on July 12, 2015 at 07:27 PM

    I checked your jotform http://www.jotform.co/form/43594245159866 and I noticed that it was not integrated to Salesforce at this time.

    You can follow this guide first -Flexible-Data-Integration-with-Salesforce to integrate the form to Salesforce.

    As to your inquiry about having images uploaded or display to your Salesforce database, there is no functionality yet in the integration that support this.

    You do can control which type of files are allowed to be uploaded. You can set this in your form Upload field Extensions property. Just set the extension to jpeg only so it will not allow any other file types.


    I can submit a feature request ticket on the capability to upload also to Salesforce using the integration. Please confirm if this was the feature you were looking for.