What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cancel membership

    Asked by mvheard on July 12, 2015 at 06:21 PM
    cancel membership
  • Profile Image

    Answered by Shadae on July 12, 2015 at 06:45 PM

    Hi mvheard,

    I am seeing that you have requested to have your subscription canceled.

    Your subscription has been scheduled to be downgraded on August 12th at the end of your current subscription period.

    Please inform us if you would like to have your subscription cancelled immediately and we would be happy to process that for you.

    Please note that you are currently over your upload space limit for our free plan, as such once your account has been downgraded, your forms will be disabled.

    We await your response.