Please Unsuspend My Account, Fault Detection

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    Asked on July 13, 2015 at 01:37 AM

    hello, my account (ardatadev) was detected phishing, but I did not. I create a form to subscribe form on my website.

    Please unsuspend my account, I need the data in my account

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    Answered on July 13, 2015 at 02:39 AM

    Hi there Ardian,

    Our phishing system autosuspended your account because of your language settings. To overcome this issue , we recommend you to build the form in English and then use the "Language Translator tool" to set it into any other language of your preference. Otherwise any other language rather then English would trigger Phishing  System.

    You can detailed information here: How to make your forms multilingual?

    I have reactivated you account but to prevent further problems in the future, please use "Language Translator tool".

    If you need further assistance, please feel free to contact us.