PayPal payment form is not working.

  • Fotograf_Vegard_Rosland
    Asked on July 13, 2015 at 7:30 AM

    Hi.

     

    I made a form for my customers, and im getting feedback that they can't complete the payment. So its either a problem with pay pal, or the setup on creditcard use.

     

    Can you help me?

    Page URL: http://www.jotformeu.com/form/51886700188362
  • Ashwin JotForm Support
    Replied on July 13, 2015 at 7:51 AM

    Hello,

    I did test your form and I am unable to replicate the issue you are having. Your form seems to work as expected. I sent a test submission in your form and I was redirected to PayPal checkout page successfully. Please check the screenshot below:

    PayPal payment form is not working Screenshot 20

     

    Have you embedded this form in your web page where it is not working? Please share the web page URL and we will take a look.

    You may also like to embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    We will wait for your response.

    Thank you!