What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Frozen mid save

    Asked by myptwebsite on July 13, 2015 at 08:33 AM
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    JotForm Support

    Answered by Jan on July 13, 2015 at 10:03 AM

    If I understand you correctly, you're having trouble saving the form right? You're saying that the form builder or the browser will freeze while saving you are saving the form right?

    Please log out from JotForm then clear your browser cache. After that, close and reopen the browser then log back in to JotForm. Please try using another browser as well to see if it works. If it is still the same, disable any browser add-ons or extensions.

    Let us know if this is not what you issue is so we can further help you. Thank you.