Frozen mid save

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    myptwebsite
    Asked on July 13, 2015 at 08:33 AM
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    Jan
    Answered on July 13, 2015 at 10:03 AM

    If I understand you correctly, you're having trouble saving the form right? You're saying that the form builder or the browser will freeze while saving you are saving the form right?

    Please log out from JotForm then clear your browser cache. After that, close and reopen the browser then log back in to JotForm. Please try using another browser as well to see if it works. If it is still the same, disable any browser add-ons or extensions.

    Let us know if this is not what you issue is so we can further help you. Thank you.