What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to change my account usernname

    Asked by Doru on December 04, 2011 at 10:20 AM

    Please change my user name from  dorunarcis  into  alohaenergetics

    Thank you.

    style size name font
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    Answered by AtacanC on December 04, 2011 at 12:46 PM

    I'm sorry to say but we do not change username anymore. Thanks for your understanding.

    If you have any other concerns, feel free to contact us.

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    Answered by lebaus on March 24, 2014 at 05:20 AM

    Can you please tell us WHY we can't change a user name? It is an important REBRANDING issue. If we have paid for a subscription, we should be able to change our USER name instead of having to OPEN A WHOLE NEW ACCOUNT. You guys are geniuses, you can do anything. Won't you please reconsider working this out for us. It's obvious that enough people need it.

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    JotForm Support

    Answered by TitusN on March 24, 2014 at 08:33 AM

    Hello @lebaus,

    Oh My, things have changed since the inception of this support thread.

    We can change your username - why not open a new ticket tell us what you would like it changed to?

    Thanks