I need to change my account usernname

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    Asked on December 04, 2011 at 10:20 AM

    Please change my user name from  dorunarcis  into  alohaenergetics

    Thank you.

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    Answered on December 04, 2011 at 12:46 PM

    I'm sorry to say but we do not change username anymore. Thanks for your understanding.

    If you have any other concerns, feel free to contact us.

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    Answered on March 24, 2014 at 05:20 AM

    Can you please tell us WHY we can't change a user name? It is an important REBRANDING issue. If we have paid for a subscription, we should be able to change our USER name instead of having to OPEN A WHOLE NEW ACCOUNT. You guys are geniuses, you can do anything. Won't you please reconsider working this out for us. It's obvious that enough people need it.

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    Answered on March 24, 2014 at 08:33 AM

    Hello @lebaus,

    Oh My, things have changed since the inception of this support thread.

    We can change your username - why not open a new ticket tell us what you would like it changed to?