Can I issue a refund from a payment form

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    scarleterin
    Asked on July 13, 2015 at 12:08 PM

    I have created a payment form and I need to issue a refund/credit. Can I do that through Jotform?

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    BDAVID
    Answered on July 13, 2015 at 01:06 PM

    No, you will need to do it through the payment gateway you are using, you need to refer to their support knowledge base for more information on how to process a refund on their end.