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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Leads for Thoroughbred Ford

    Asked by Kimberly Washington  on July 13, 2015 at 12:28 PM

    Hello Support,

     

    I am contacting you on behalf of a mutual client, Thoroughbred Ford.  We are a 3rd party CRM provider and you are sending leads to us that are not being formatted correctly and no all the lead information is making it into our CRM system.  Can I please have someone to contact me regarding this issues as soon as possible so we can get this resolved for the dealership?  I can be reached at (832) 326-1753. I have included the dealership contact as well in case you need to speak with them for verification.

     

    Thoroughbred Ford (1287)

    8501 N Boardwalk Ave, Kansas City, MO 64154

    Dealer contact

     

    George O’Sullivan | (816) 447-0958 | georgeo@thoroughbredford.com

    leads style size crm font
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    JotForm Support

    Answered by Welvin on July 13, 2015 at 01:18 PM

    Hi,

    I'm not sure if you are sending the leads through email or through Webhook or through our API, but I think our API Team can help you about this matter. You can send them an email to api@jotform.com.

    For API Documentation, please visit this page: http://api.jotform.com/docs/.

    When contacting our API team, I would suggest letting them know how or what are the methods you use to collect the leads. If you can send them a link, that would be great so they can inspect and/or test it for you.

    Thank you.