discontinue the renewal of form?

  • FH_Hope
    Asked on July 13, 2015 at 2:18 PM

    I don't want this form to renew but I want to retain the content...can this be done without losing the content?

  • KadeJM
    Replied on July 13, 2015 at 2:51 PM

    I'm not quite sure if I fully understand your question.

    Are you asking if your form will retain all its data if you don't renew your jotform subscription?

    Or are you asking if there is a way to stop the form from being used further and keep its data?

  • FH_Hope
    Replied on July 13, 2015 at 6:18 PM
    I want to make sure I’m not getting charged for this form as long as its disabled. How do I make sure of this?

    L. Lance

    ...
  • Jeanette JotForm Support
    Replied on July 13, 2015 at 9:03 PM

    Seems like you want to cancel the subscription since you are not using the form (it looks disabled) so, I went ahead and cancelled.  You should not be charged any more.