- FH_HopeAsked on July 13, 2015 at 02:18 PM
I don't want this form to renew but I want to retain the content...can this be done without losing the content?
- KadeJMAnswered on July 13, 2015 at 02:51 PM
I'm not quite sure if I fully understand your question.
Are you asking if your form will retain all its data if you don't renew your jotform subscription?
Or are you asking if there is a way to stop the form from being used further and keep its data?
- FH_HopeAnswered on July 13, 2015 at 06:18 PMI want to make sure I’m not getting charged for this form as long as its disabled. How do I make sure of this?
- JotForm Support ManagerJeanetteAnswered on July 13, 2015 at 09:03 PM
Seems like you want to cancel the subscription since you are not using the form (it looks disabled) so, I went ahead and cancelled. You should not be charged any more.