I had a client submit a form and it was not forwarded to me, why?

  • txlisad
    Asked on July 13, 2015 at 5:53 PM
  • David JotForm Support
    Replied on July 13, 2015 at 6:37 PM

     Hi,

    I checked your most recent form and it looks like your notification may have been deleted:

    I had a client submit a form and it was not forwarded to me, why? Image 1 Screenshot 20

    If you setup a new email notification for your form, they should be sent once again:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you have any further trouble receiving your notifications after adding a new one, let us know and we will be happy to take another look.