Form over quota

  • newmusicschool
    Asked on July 13, 2015 at 5:55 PM

    All of my forms are coming up over quota, and to what I can see, it's because of the SSL security.  Once I removed that I thought it would work, but it didn't. 

  • David JotForm Support
    Replied on July 13, 2015 at 6:42 PM

    Hi,

    Since you were already over limit for Free accounts when you made the change, our system still temporarily suspended your forms until the next reset.  The resets occur on the first of each month.  I went ahead and reset your SSL limits for the month.  Keep in mind we are only allowed to do this once per account.  Should you go over you limit again, you will need to upgrade in order to restore your forms.

    If you have any further questions, let us know and we will be happy to help.