What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    hello, does 100mb free space reset every month?

    Asked by gcmx on December 04, 2011 at 06:43 PM

    hello, does 100mb free space reset every month? what happens if one goes over 100mb free space within a month? can the user delete data and stay under 100mb? thank you . . .



    This is a re-post of a comment on Upload Spaces Increased 10x for All Users!

  • Profile Image
    JotForm Support

    Answered by idarktech on December 04, 2011 at 07:00 PM

    Hi there,

    Does 100mb free space reset every month?

    Yes! it does reset every first day of the month (Example, the next reset is on January 1, 2012)

    What happens if one goes over 100mb free space within a month?

    Your form will be disabled. So, the users will not be able to submit any data at all until it resets the counter on the following month. If you don't like to wait, you can upgrade your account to our Premium and Professional Plans anytime you wish.

    Can the user delete data and stay under 100mb?

    Yes! you can delete data to free up your data storage, but not  your submissions quota.


    If you have any other concerns or questions, please let us know. Thank you for using JotForm!

  • Profile Image

    Answered by lakshmi on September 16, 2015 at 08:02 AM

    Every month 1st you reset the free space. are you delete  the previous month storage data 
  • Profile Image
    JotForm Support

    Answered by beril on September 16, 2015 at 10:17 AM

    Hi,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/663342