Why won't my form edits save?

  • CassandraLauren
    Asked on July 13, 2015 at 8:28 PM

    After I edit the text in a field from a template, I click the Save button. Despite this, when I preview the form the changes I've made to the text will not save.

    Page URL: http://www.jotform.com//?formID=51936849648171
  • Ashwin JotForm Support
    Replied on July 14, 2015 at 1:49 AM

    Hello CassandraLauren,

    I did test your form and I am unable to replicate the issue you are having. I edited the "Text" field of your form and it did save the changes correctly. Please check the screenshot below:

    Why wont my form edits save? Image 1 Screenshot 20

    Did you click on the "Complete" button to save the changes? When you edit the text, please ensure that you click on the "Complete" button and then only the changes will be saved.

    Do test your form again by edited the text and get back to us if the issue persists.

    Thank you!