- shaneksmithAsked on July 14, 2015 at 06:39 AM
Hi I cannot seem to retrieve photos from a submission. A 403 error is being fed back. Any help appreciated.
- JotForm UX ResearcherbakiAnswered on July 14, 2015 at 07:02 AM
Please follow these steps to download your photos:
1. Login to Jotform and go to your form's submissions page. The files can be seen on the data grid below.
3. On your email notification, you should be able to see a clickable file URL. You can click on that and downloaded the uploaded photo.
Hope this helps. if you have any further questions, do let us know.