What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I access photos submitted from a form?

    Asked by shaneksmith on July 14, 2015 at 06:39 AM

    Hi I cannot seem to retrieve photos from a submission. A 403 error is being fed back. Any help appreciated.





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    JotForm Designer

    Answered by baki on July 14, 2015 at 07:02 AM

    Hi there,

    Please follow these steps to download your photos:

    1. Login to Jotform and go to your form's submissions page. The files can be seen on the data grid below.

    2. Integrate your form to Box, Dropbox or Google Drive file hosting services. This makes it easier for you to download and managed your files.

    3. On your email notification, you should be able to see a clickable file URL. You can click on that and downloaded the uploaded photo.

    Hope this helps. if you have any further questions, do let us know.