How do I access photos submitted from a form?

  • Profile Image
    Asked on July 14, 2015 at 06:39 AM

    Hi I cannot seem to retrieve photos from a submission. A 403 error is being fed back. Any help appreciated.





  • Profile Image
    Answered on July 14, 2015 at 07:02 AM

    Hi there,

    Please follow these steps to download your photos:

    1. Login to Jotform and go to your form's submissions page. The files can be seen on the data grid below.

    2. Integrate your form to Box, Dropbox or Google Drive file hosting services. This makes it easier for you to download and managed your files.

    3. On your email notification, you should be able to see a clickable file URL. You can click on that and downloaded the uploaded photo.

    Hope this helps. if you have any further questions, do let us know.