- AlexaAsked on July 14, 2015 at 07:55 AM
Everytime I try to log in, I click the green 'log in" button and nothing happens.Page URL:
- JotForm SupportChriistianAnswered on July 14, 2015 at 08:41 AM
Thanks for contacting us.
Can you try refreshing the page (press F5) and login again? If the issue still persists, can you try clearing your browser cache and refresh the login page and see if it helps. If it sill does not work, can you give us what browser and device are you using when accessing the Login page so we can further check the issue?
We will wait for your response.
- AlexaYamAnswered on July 14, 2015 at 08:48 AMThank you. Once I submitted my request for support it actually took me to
another page saying I have to log in to submit the message, and it worked
from there. I just saved the log in page it took me to.
All good now!
Community Investment and Member Services Administrator
601 Grant Street
Pittsburgh, PA 15219
- JotForm SupportJanAnswered on July 14, 2015 at 10:01 AM
Glad to know that you can access your account now. Let us know if you need further help. Thank you.