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  • Profile Image

    Form is not displayed on click of edit/preview button.

    Asked by aas1110 on July 14, 2015 at 08:16 AM

    I was working on the form. then something happened.  I tried cloning...NOPE.

    I can click on the EDIT button - but nothing appears on screen.  VERY FRUSTRATING

    I can't believe I'm PAYING FOR THIS KIND of ridiculousness. 

     

    Page URL:
    http://www.jotform.us/form/51385153854156

    won't then click
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 14, 2015 at 09:38 AM

    Hello aas1110,

    I'm sorry for the trouble caused to you.

    I did check your account and did not find any issue with that. It seems your cloned form #51943276058966 and original form #51385153854156 is working as expected. 

    When you click on the edit button, do you see a bank screen? It could be a browser related cache issue. I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you how to clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    If the issue persists, please share a screenshot of the form editor and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!