Form Designer - font size randomly stuck to minimum size

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    Asked on July 14, 2015 at 09:54 AM

    First let me say this software is pretty great but the support is what really makes it incredible! 


    So when trying to modify one of my forms, url below, and I go into designer, font options base font size seems to only allow me to choose 8 or 28 size font. If I restart Safari the issue goes away for a couple of edits, any clue what's happening?

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    Answered on July 14, 2015 at 10:55 AM


    Thank you for your kind words, we appreciate it a lot :)

    Upon checking in my end, it seems like the allowed minimum font-size in the Form Designer is 8px and the maximum is 24 or 28px.

    However, we can still increase this using custom CSS code. Here's an example CSS code:

    * {

        font-size: 40px !important;


    What it says is that change the font size of all the elements in your form to 40px.


    We can specify the font-size of the elements depending on what you want, if you need help on it please do let us know.

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    Answered on July 14, 2015 at 04:48 PM
    I’m sorry I didn’t explain the issue very well. When editing the form that I gave in the url, if I open it in designer and go to Designer, font options, the slider stays at the left side of the window and rather than sliding and giving me several font size options it gives me 8pt or 24pt, that’s it. I’ve notice this seems to happen after several edits. If I close Safari and reopen to JotForm the font option then works fine for a while then goes into the funky mode with only two sizes. I don’t know yet if this happens on multiple forms or not but it has happened at least four times on this one form.
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    Answered on July 14, 2015 at 08:14 PM

    Thank you for your update. I think that I saw the issue with the font size automatically set to the minimal value in the past, but I am not able to reproduce the issue at the moment.

    I the font size is still constantly stuck on your end, please update this thread. So we will be able to investigate this further and escalate a bug report to our developers.