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    Paypal Pro "Invalid Configuration" Error Message

    Asked by rockycreeksc on July 14, 2015 at 10:51 AM

    I have a form that i made to take paypal payment when I try to use it, i receive an error message. not sure what the problem is??

     

    Invalid Configuration
    This transaction cannot be processed due to an invalid merchant configuration
    Page URL:
    http://www.rockycreekonline.org/#!joyful-ornaments-car-show/c1818

    message problem Paypal Pro
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    JotForm Support

    Answered by Welvin on July 14, 2015 at 12:03 PM

    This is an error in Paypal Pro form. If the error is pointing out an invalid configuration, it means your billing agreement has been disabled or is inactive to your Paypal Account.

    You can check the error code information on this page: https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_nvp_errorcodes 

    10500  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when you have not agreed to the billing agreement.

     

    10501  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when the billing agreement is disabled or inactive.

     

    Here the link to access Paypal Pro: https://www.paypal.com/webapps/mpp/paypal-payments-pro and to get started.

    You can also contact Paypal so they can check this for you.

    Thanks