What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form below is open and registrations have occurred, why are they not showing on my form under sumbissions

    Asked by USTAKY on July 14, 2015 at 11:32 AM
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    JotForm Support

    Answered by Charlie on July 14, 2015 at 12:31 PM


    Upon checking your form, I see that there 2 submissions on it, you can check your submissions page there.

    I also noticed that there are 132 incomplete payments in that form.


    It seems like the users failed or did not continue paying in the Paypal payment gateway, please check this guide regarding Incomplete payments: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments.

    I assume these are the submissions you are looking for?