What form load time and service uptime commitments do you give?

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    Vladimir Zecevic 
    Asked on July 14, 2015 at 11:34 AM

    Hi JotForm,

    Will you be so kind to answer these questions for me?
    What form load time and service uptime commitments do you give? Also what traffic load can JotForm handle?
    I could not find this information on your site.

    Thanks

     

    Vladimir

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    AaronSiciliano
    Answered on July 14, 2015 at 11:55 AM

    Hello Vladimir Zecevic,

    I do not have promises on hard numbers to provide for you. I will do my best to adequately answer your questions however.

    We strive for 100% uptime. We have a website dedicated to displaying any downtime that we have had. http://jotformstatus.com/

    As far as the form load time is concerned I cannot provide you with hard numbers however we are using several servers located geographically around the world to serve you with content faster. We are also utilizing CDN networks to ensure form resources are being sent to you as fast as we possibly can.

    JotForm is able to handle a massive amount of traffic. In fact Facebook and President Obama used JotForm during a Facebook Live Townhall event and had no issues with service stability. http://www.jotform.com/blog/29-Ask-President-Obama-on-Facebook-Live-Townhall

     

     

    Thanks, Aaron

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    Vladimir Zecevic 
    Answered on July 14, 2015 at 11:58 AM

    Thank you for your swift answer.

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    AaronSiciliano
    Answered on July 14, 2015 at 12:00 PM

    Hello Vladimir Zecevic,

     

    Glad to help, Aaron