What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not working on Firefox

    Asked by avivz on December 05, 2011 at 07:57 AM

    Hi there,

    Your forms don't seem to work on certain versions of firefox.

    For example on version: 3.6.24 of firefox - it doesn't work and i have to use this version.

    Is this something you're aware of? and are you going to fix this?


  • Profile Image
    Chief Technology Officer

    Answered by eee on December 05, 2011 at 08:25 AM


    Have you tried to use our iFrame solution ? 

    Setup & Embed -> Embed Form -> iFrame then copy & add new code to your website.

    There are lots of differences between browsers and even with their own versions, we're working on covering all versions of all browsers, but it take lots of time and needs lots of effort. 

    Please let me know if you have any more trouble,



  • Profile Image

    Answered by avivz on December 05, 2011 at 09:44 AM



    Thanks for the quick response. I'm using the form as html (source code). Is there a solution for that as well?



  • Profile Image

    Answered by fxr on December 05, 2011 at 12:58 PM

    Can you give us a link to the URL where the form is embedded, please? 

    We can have a look and see if anything can be done.