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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Tracking Coversions with Facebook Tracking Pixel and JotForm

    Asked by ljcastillo on July 14, 2015 at 02:30 PM

    My problem is that I have the facebook conversion tracking placed in my thank you page: http://almohadasognare.com/fb/gracias.html but when I tried to track the convesion in my Facebook ad manager account it does not show any information.

    https://www.facebook.com/tr?ev=6027226818227&cd[value]=0.00&cd[currency]=USD&noscript=1" />
    The main reason is when i checked out in my analytics I see that the conversion is attributed to referral/submit.jotform.co in my thank you page. So i can not see which ad or campaign is converting the most.
    Do you have any solution.
    Page URL:

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    JotForm Support

    Answered by Mike on July 14, 2015 at 04:22 PM

    Thank you for contacting us.

    This is possible to solve such issues by adding our "submit" domain(s) to the Referral Exclusions in Google Universal Analytics.

    Unfortunately, I have not found similar option at Facebook. You might consider posting the question to the Facebook community forum to see if someone can help.


    Please feel free to contact us if you need any further assistance. We will be happy to help.