Tracking Coversions with Facebook Tracking Pixel and JotForm

  • ljcastillo
    Asked on July 14, 2015 at 2:30 PM

    My problem is that I have the facebook conversion tracking placed in my thank you page: http://almohadasognare.com/fb/gracias.html but when I tried to track the convesion in my Facebook ad manager account it does not show any information.

     
    FACEBOOK CONVERSION TRACKING
     
    Tracking Coversions with Facebook Tracking Pixel and JotForm Image 1 Screenshot 20https://www.facebook.com/tr?ev=6027226818227&cd[value]=0.00&cd[currency]=USD&noscript=1" />
     
    The main reason is when i checked out in my analytics I see that the conversion is attributed to referral/submit.jotform.co in my thank you page. So i can not see which ad or campaign is converting the most.
     
    Do you have any solution.
  • Mike
    Replied on July 14, 2015 at 4:22 PM

    Thank you for contacting us.

    This is possible to solve such issues by adding our "submit" domain(s) to the Referral Exclusions in Google Universal Analytics.

    Unfortunately, I have not found similar option at Facebook. You might consider posting the question to the Facebook community forum to see if someone can help.

    https://www.facebook.com/help/community/

    Please feel free to contact us if you need any further assistance. We will be happy to help.