Image Wizard will not upload JPEG or GIF image for the top of our registration form.

  • GraceAlumni1TD
    Asked on July 14, 2015 at 3:11 PM

    I have attempted more than 10 times to upload and select a JPEG or GIF image at the top of our form but it does not even show as a possible image to select after I have uploaded it. The only images currently available are the Jotform image (2 of them) and images from 2014.

  • jonathan
    Replied on July 14, 2015 at 6:53 PM

    I made a test using a clone of your form http://www.jotformpro.com/form/51935705903963

    but I could not reproduce the problem.

    Image Wizard will not upload JPEG or GIF image for the top of our registration form Screenshot 20

     

    Can you please try removing first the Image field you were using and retry by adding a new one.

    Let us know if issue persist.

     

    Thanks.