Image Wizard will not upload JPEG or GIF image for the top of our registration form.

  • Profile Image
    Asked on July 14, 2015 at 03:11 PM

    I have attempted more than 10 times to upload and select a JPEG or GIF image at the top of our form but it does not even show as a possible image to select after I have uploaded it. The only images currently available are the Jotform image (2 of them) and images from 2014.

  • Profile Image
    Answered on July 14, 2015 at 06:53 PM

    I made a test using a clone of your form

    but I could not reproduce the problem.


    Can you please try removing first the Image field you were using and retry by adding a new one.

    Let us know if issue persist.