What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The payment tool does not seem to be able to be deleted when I clone a form. What am I missing?

    Asked by biogenedna on July 14, 2015 at 03:31 PM
    payment tool tool clone a form
  • Profile Image
    JotForm Support

    Answered by jonathan on July 14, 2015 at 07:10 PM

    I checked your jotform http://www.jotformpro.com/form/51946680798979 and I can see that there is an embedded payment tool within a TEXT field in the form.

    Please take note that the embedded payment tool is on a different form. So, if you want to delete the payment tool on the current form, you just need to delete the TEXT field instead.

     

     

    Please let us know if you are still not able to resolve this.

    Thanks.