The payment tool does not seem to be able to be deleted when I clone a form. What am I missing?

  • Profile Image
    biogenedna
    Asked on July 14, 2015 at 03:31 PM
  • Profile Image
    jonathan
    Answered on July 14, 2015 at 07:10 PM

    I checked your jotform http://www.jotformpro.com/form/51946680798979 and I can see that there is an embedded payment tool within a TEXT field in the form.

    Please take note that the embedded payment tool is on a different form. So, if you want to delete the payment tool on the current form, you just need to delete the TEXT field instead.

     

     

    Please let us know if you are still not able to resolve this.

    Thanks.