Is there a way to not allow free email addresses?

  • transpay
    Asked on July 14, 2015 at 4:17 PM

    Is there a way to only allow email fields with valid mail servers?

    On our B2B Automation program Pardot, there is an option to only allow people to submit emails with valid mail servers (paid email servers) to ensure that only business emails are entered. Is there a way to add this functionality to a jotform, where all free email that use free email servers (ie: gmail, yahoo, etc) receive an error message? 

    Here is a sample of one of our templates: http://pi.transpay.global/l/77232/2015-05-29/217sw 

    (simply try entering a gmail email address and you'll see the error)

  • David JotForm Support Manager
    Replied on July 14, 2015 at 7:48 PM

    Yes it is possible, when you are on the edit mode of your form, select your email field, click on the gear icon, then on Show Properties, you will see the Disallow Free Addresses option, just enable it:

    Is there a way to not allow free email addresses? Image 1 Screenshot 30

    Example:

    Is there a way to not allow free email addresses? Image 2 Screenshot 41

    If you need anything else, please open a new thread, we will be glad to assist you.

  • transpay
    Replied on July 15, 2015 at 3:51 PM

    Thank you so much for this. Just one last question. When I implement this change and export the files, which html/css/JS files would I need to update on my current form in order to implement this change? I ask this because I've already updated all the links from the HTML file and want to avoid having to do everything all over again.

  • David JotForm Support Manager
    Replied on July 15, 2015 at 5:40 PM

    If you use the downloaded full source code embedding option, you will need to update the code each time you do any changes on the editor.

    Is there a way to not allow free email addresses? Image 1 Screenshot 20

    Other embedding options come with instant auto-update.

  • transpay
    Replied on July 16, 2015 at 1:50 PM

    The free email addresses field does not show up for me. Is there a way to not allow free email addresses? Image 1 Screenshot 20

  • Mike
    Replied on July 16, 2015 at 3:03 PM

    Please replace current Text Box based email field with E-mail field from Quick Tools. Then, you will see the "Disallow Free Addresses" option.

    Is there a way to not allow free email addresses? Image 1 Screenshot 20

    Thank you.