Conditions not entirely being carried out

  • deliverygurullc
    Asked on July 14, 2015 at 4:22 PM

    I just last night changed the layout and some of the content of my form. These changes were made because of the desired conditional rules. Some are working as intended. Some are not. Very basic conditions, like, show if "this" and require if "that". Could I please get some assistance with this problem? Thanks in advance

  • Jeanette JotForm Support
    Replied on July 14, 2015 at 7:45 PM

    We are more than happy to help you, but we need you to explain in details what the desired scenario should be.

    We await for your details.

  • deliverygurullc
    Replied on July 14, 2015 at 7:58 PM

    There are several conditions within the scenario desired. Some of which are
    working just fine. For example: if the field "Destination type" is equal to
    "CB Base Barracks" then insert this address here and require address line
    2. Those conditional rules are working just fine. However, The following
    rule are not: If the field "Destination type" is equal to "Hotel / Motel"
    then show and require "Hotel / Motel Name". If the field "Destination type"
    is equal to "Apartment / Condo" then show and require "Name of Establishment". If the field "Payment Method" is equal to "Credit / Debit" then show and require {clickto50}. I have more but I stopped writing them when I realized they were not being applied anymore

  • Chriistian Jotform Support
    Replied on July 15, 2015 at 12:13 AM

    Hi deliverygurullc,

     

    Are you working on this form - http://www.jotform.us/form/51055189496161? If so, I noticed that the fields you want to show based on your condition is entirely hidden in the form. See screenshot below.

     Conditions not entirely being carried out Image 1 Screenshot 40

     

    Please show this fields in your form for the condition to take effect. 

    Conditions not entirely being carried out Image 2 Screenshot 51

     

    Rest assured that this field are hidden when the condition is not yet met. See sample demo below.

    Conditions not entirely being carried out Image 3 Screenshot 62

     

    Do let us know if you need further assistance.

     

    Regards.

  • deliverygurullc
    Replied on July 15, 2015 at 12:14 AM

    Ahhh, yes and thank you!

  • Chriistian Jotform Support
    Replied on July 15, 2015 at 2:09 AM

    Hi deliverygurullc,

    You are welcome. If you have any other questions, please feel free to contact us again and we will be happy to assist you.

     

    Regards.