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    Conditions not entirely being carried out

    Asked by deliverygurullc on July 14, 2015 at 04:22 PM

    I just last night changed the layout and some of the content of my form. These changes were made because of the desired conditional rules. Some are working as intended. Some are not. Very basic conditions, like, show if "this" and require if "that". Could I please get some assistance with this problem? Thanks in advance

    problem layout content assistance
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    JotForm Support Manager

    Answered by Jeanette on July 14, 2015 at 07:45 PM

    We are more than happy to help you, but we need you to explain in details what the desired scenario should be.

    We await for your details.

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    Answered by deliverygurullc on July 14, 2015 at 07:58 PM

    There are several conditions within the scenario desired. Some of which are
    working just fine. For example: if the field "Destination type" is equal to
    "CB Base Barracks" then insert this address here and require address line
    2. Those conditional rules are working just fine. However, The following
    rule are not: If the field "Destination type" is equal to "Hotel / Motel"
    then show and require "Hotel / Motel Name". If the field "Destination type"
    is equal to "Apartment / Condo" then show and require "Name of Establishment". If the field "Payment Method" is equal to "Credit / Debit" then show and require {clickto50}. I have more but I stopped writing them when I realized they were not being applied anymore

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    JotForm Support

    Answered by Chriistian on July 15, 2015 at 12:13 AM

    Hi deliverygurullc,


    Are you working on this form - http://www.jotform.us/form/51055189496161? If so, I noticed that the fields you want to show based on your condition is entirely hidden in the form. See screenshot below.



    Please show this fields in your form for the condition to take effect. 


    Rest assured that this field are hidden when the condition is not yet met. See sample demo below.


    Do let us know if you need further assistance.



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    Answered by deliverygurullc on July 15, 2015 at 12:14 AM

    Ahhh, yes and thank you!

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    JotForm Support

    Answered by Chriistian on July 15, 2015 at 02:09 AM

    Hi deliverygurullc,

    You are welcome. If you have any other questions, please feel free to contact us again and we will be happy to assist you.