Invalid Merchant Configuration

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    wncwlaw
    Asked on July 14, 2015 at 04:34 PM

    When every field is submitted, and press Next, we receive an error stating:

    Invalid Merchant Configuration.

     

    Please advise ASAP on how to get this resolved.

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    david
    Answered on July 14, 2015 at 07:49 PM

    Hi,

    If the error is pointing out an invalid configuration, it means your billing agreement has been disabled or is inactive. You should enable your PayPal Payment Pro in your account. The process is quite simple”

    Open your developer.paypal.com account, open applications to access your account. Click the account you are trying to upgrade to Payment Pro. Click Profile to find the option Upgrade to Pro in the dialogue box.

    You can check the error code information on this page:

    10500  - error code
    Invalid Configuration
    This transaction cannot be processed due to an invalid merchant configuration.
    Occurs when you have not agreed to the billing agreement.

    10501  - error code
    Invalid Configuration
    This transaction cannot be processed due to an invalid merchant configuration.
    Occurs when the billing agreement is disabled or inactive.

    Please make sure that your PayPal account is ready to accept payments. You can also contact PayPal Support to get assistance.

    If you do not have a PayPal Pro account, you can also switch to using a regular PayPal payment field.