What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I integrate my Jotform submission with Mail Chimp list?

    Asked by JMIL3309 on July 14, 2015 at 08:32 PM

    I entered my API key, but unable to successfully map the submission to my Mail Chimp list. Please advise how to fix the problem.

    JotForm integrate how problem map entered
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 15, 2015 at 12:57 AM

    Hello JMIL3309,

    I'm sorry for the trouble caused to you. Here are the steps I would suggest:

    #1. Please remove the phone field from your form and add a normal textbox to collect phone number? 

    #2. It seems in mailchimp list you have one full name field which was mapped with "Friend's Name" field of your form. But you seems to have two separate fields in mailchimp list "Your First Name:" & "Your Last Name:" which cannot me mapped with full name field of your form. Please remove the second full name field of your form and two different text box. Please check the screenshot below:

     

    The above two changes should actually fix the problem you are having. 

    Do test it out and get back to us if the issue persists.

    Thank you!