What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have an error on Paypal Express Submission

    Asked by Powercoach on July 14, 2015 at 09:14 PM

    This is the error I receive when clicking on pay button:


    PayPal Express Error]

    -An error has occurred. Please contact form administrator for assistance.

    [Security error]

    -Security header is not valid

    paypal express contact form assistance security error
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 15, 2015 at 02:24 AM

    Hi Powercoach,

    Thanks for contacting us.

     

    Can you provide to us the link of the form in question so we can further check the issue? If you have embedded your form, kindly also give to us the exact URL where you have embedded your form. If you can provide a screenshot of the issue then that would be great. 

     

    We will wait for your response.

     

    Regards.