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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have tried to export my recently created form to PDF so I could print it and fill it even offline.

    Asked by meditalcirugiaplastica on July 15, 2015 at 01:03 AM

    I get a pdf file with no backround image and all the format lost.

    Any ideas??

    BTW You created an amazing site!

    Screenshot
    offline print fill and
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 15, 2015 at 04:11 AM

    Are you trying to create fillable PDF

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    Unfortunately Fillable PDF layout does not look the same as web version of the form. 

    Also I noticed that you do not have submit button inside of your form. Without submit button your users wont be able to submit your form. 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by bartblaze on July 15, 2015 at 08:30 AM

    I'm having a similar issue, but unfortunately I cannot even export to PDF as I'm getting an access denied message.


    Sample:

    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>1C34CBDFE81EE15F</RequestId>
    <HostId>
    ngjtnWOLKoJsLyz9KpNIOzOHLiXcwsVLzN9LPzYtxVbjmDhPjvEdsPT0YyUXfG2ibzPzAlIQwNM=
    </HostId>
    </Error>
  • Profile Image
    JotForm Support

    Answered by TitusN on July 15, 2015 at 09:15 AM

    Hello @bartblaze,

    I've responded to your thread. Please check and respond so that we can assist further. 

    Thanks

  • Profile Image

    Answered by meditalcirugiaplastica on July 15, 2015 at 10:42 AM

    Including the submit button did not help. 

    I am very sorry that PDF's won't keep the format.

    Thanks a lot.