What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have tried to export my recently created form to PDF so I could print it and fill it even offline.

    Asked by meditalcirugiaplastica on July 15, 2015 at 01:03 AM

    I get a pdf file with no backround image and all the format lost.

    Any ideas??

    BTW You created an amazing site!

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    JotForm Support

    Answered by BJoanna on July 15, 2015 at 04:11 AM

    Are you trying to create fillable PDF


    Unfortunately Fillable PDF layout does not look the same as web version of the form. 

    Also I noticed that you do not have submit button inside of your form. Without submit button your users wont be able to submit your form. 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by bartblaze on July 15, 2015 at 08:30 AM

    I'm having a similar issue, but unfortunately I cannot even export to PDF as I'm getting an access denied message.


    <Message>Access Denied</Message>
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    JotForm Support

    Answered by TitusN on July 15, 2015 at 09:15 AM

    Hello @bartblaze,

    I've responded to your thread. Please check and respond so that we can assist further. 


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    Answered by meditalcirugiaplastica on July 15, 2015 at 10:42 AM

    Including the submit button did not help. 

    I am very sorry that PDF's won't keep the format.

    Thanks a lot.