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  • Profile Image

    When editing submissions the data disappears

    Asked by chapelwood on July 15, 2015 at 10:02 AM

    When I go to edit a jot form, all blanks are empty, the information has disappeared.

    If I cancel edit it all comes back. 

    information edit form submission edit submissions
  • Profile Image

    Answered by Ben on July 15, 2015 at 11:02 AM

    Unfortunately our edit link did not work for a bit today, but the issue should be resolved at this time. I can confirm it working properly on my end, but do check and let us know if you are experiencing any issues and we will raise it to our developers to check it out and fix for you.

    Please note that the data was only not shown, but that it was not removed or missing at any point in time.