Fillable PDF Creator: Not working, it shows an XML error message

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    Asked on July 15, 2015 at 10:42 AM

    This is really annoying I want to create a fillable pdf and a normal pdf of a survey I have created to give my boss a hard copy this is proving to be impossible!! I have attached a screen print of the error message.  bring back Form Central all is forgiven!

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    Answered on July 15, 2015 at 12:10 PM

    Apologies for the inconvenience.

    I have cloned your form for testing purposes and I was able to replicate the problem.

    I will escalate this to our developers to have it checked and fixed. We will update you on this thread when we hear any news.

    Again, apologies for the inconvenience.

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    Answered on July 15, 2015 at 12:18 PM

    I eagerly await your reply!







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    Answered on July 15, 2015 at 12:55 PM

    This should now be fixed.  Let us know if you have any further trouble creating fillable PDF's of your forms and we will be happy to have another look.

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    Answered on July 16, 2015 at 04:24 AM
    Right the pdf creator does work however, the design and formatting is not being kept and the fonts are being changed, I have attached the pdf that was created for you to look at which I am sure you will agree does not look great!
    Any advice??
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    Answered on July 16, 2015 at 06:20 AM

    Hello Pauline,

    Unfortunately our forum cannot receive attachments.

    I would suggest you to please share the screenshot of your PDF form and we will take a look. The following guide should help you how to upload image in forum post: 

    We will wait for your response.

    Thank you!