What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to download Form Source Code Files

    Asked by Bakamoo on July 15, 2015 at 10:51 AM
    4. It seems that my website will rely a lot on the uptime of jotform. Can I download the javascript files directly to my server to host it? I will from time to time just do updates. Do you have a link where I can grab the .js, .css, other files instead of going through it one by one?
    download source download form source full form source source code
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    JotForm Support

    Answered by KadeJM on July 15, 2015 at 11:31 AM

    Yes, it is possible to download the form's full source code files to host it on your site. A lot of our users actually do this because it speeds up loading times and allows for high customization.

     

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    Answered by Bakamoo on July 15, 2015 at 11:46 AM

    Ah, thats where it is. I did try it awhile ago but there seems to be an error.

     

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    JotForm Support

    Answered by KadeJM on July 15, 2015 at 01:04 PM

    Yeah I know it's a bit confusing because of the toolbar labeled as source along with being slightly hidden in the embed options. We do apologize about that.

    I tested the download for your form source codes on your account and found I'm able to replicate the same issue on my side too.

    I've sent a report about this issue to our dev team and we'll respond as soon as that's fixed.

    Thanks for letting us know!

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    JotForm Support

    Answered by alp_deniz on July 17, 2015 at 02:46 AM

    Hello,

    The issue is now fixed.

    Thank you for letting us know.

    Kind regards

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    Answered by Bakamoo on July 17, 2015 at 09:17 AM

    Ok the download works, it is still pointing to your website though.

    ie. <script src="//jotform.me/js/protoplus.js?v=3.3.8025" type="text/javascript"></script>

    <link type="text/css" media="print" rel="stylesheet" target="_blank" href="http://jotform.me/css/printForm.css?3.3.8025" rel="nofollow" />

     

     

    Should I manually edit and point it to the js file that I now have? I dont have printForm.css as well from the package. Does that mean I need to download from your server and upload?

    I'm trying to have a complete backup that does not require jotform server to be up should jotform's server malfunction for any reason.

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    JotForm Support

    Answered by Charlie on July 17, 2015 at 10:48 AM

    I believe there are still resources that needs to be called in our servers, as these forms are still mainly hosted in our end. But let me confirm it to our developers to see.

    We'll get back to you as soon as we have verified this.